• Making Payment

    Everybody shops a little differently. We not only buy different products, but we also browse differently and sometimes prefer to pay for things differently. We understand this and try very hard to keep it in mind when deciding what payment options to provide.

    Credit Card (Visa, MasterCard, JCB, Discover and American Express):

    **NOTE** If paying with a non-Japanese credit card, please ignore the country selection in the “Bill to Address” section of the checkout page. Once you click “Submit my Order”, you will be taken to our PayPal gateway page where you can enter your credit card and billing information.
    To ensure your safety and security during credit card transactions, EMS International Trading Co., Ltd. works closely with PayPal. Owned by Ebay Inc., PayPal is a global leader in online payment solutions and now has more than 153 million accounts worldwide and is available in 190 markets and 24 currencies around the world. Best of all, PayPal is simple to use and won’t add a lot of time to the checkout experience.
    If you’d like to know more about PayPal or the extensive steps they take to protect personal and financial information, we strongly encourage you to check out their site (here) for yourself. In the meantime, some highlights include:
    •PayPal verifies that your internet browser is running Secure Sockets Layer 3.0 (SSL) or higher whenever you register or log in
    •All information in transit is protected by SSL with an encryption key length of 168 bits—the highest level commercially available.
    •All information is stored on PayPal’s servers and heavily guarded, both physically and electronically.
    •To further shield your credit card and bank numbers, PayPal does not directly connect their firewall-protected servers to the internet.
    Simply put, you get an incredibly safe and secure checkout that is also seamless and simple. That means more time for shopping, eating and watching movies for everyone!
    PayPal: For those of you that already have a PayPal account set up and would like to pay directly from your PayPal account, you can do that, too. Once we receive confirmation of your payment from PayPal, we’ll get everything shipped off to you.

    Bank Transfer: Payment via bank transfer is available. Make your payment directly into our bank account. Please use your Order ID as the payment reference. Your order won’t be shipped until the funds have cleared in our account.

    Post-Payment Communication & Confirmation
    Once you’ve placed your order, you can expect to receive the following from us:

    Confirmation of Order and Payment:
    This mail will be sent to the email address you provide us with, shortly after your order has been placed. If you do not receive a confirmation email within 24 hours of placing your order, please let us know ([email protected]), as it may indicate that your order was not processed.

    Confirmation of Shipment:
    Once your payment has been confirmed, we’ll package everything up for you and get it sent off. As soon as the package has been sent we’ll send you a confirmation of shipment. You can also visit your My Account page at any time to check on the progress of your order. For other details related shipping, please have a look at some of the awesome highlights of our shipping policy.


Top